We want to you to be thrilled with your LiLLE purchase. If not, please let us know: firstname.lastname@example.org. We stand behind all of our products with the Love Your LiLLE Guarantee and are happy to offer a replacement product if you're not satisfied with your original order.
If you use the LiLLE Cover Company Love Your LiLLE Guarantee and Replacement Program, you agree to the following terms.
LiLLE Cover Company Replacement Program offers must be redeemed within one (1) year of original item purchase date. LiLLE Cover Company Replacement Program offers are only open to individuals who are 18 or older. To redeem a LiLLE Cover Company Replacement Program offer, please contact our Customer Service team at email@example.com to submit your LiLLE Cover Company replacement item claim (“LiLLE Cover Company Replacement Claim”).
We generally limit one (1) LiLLE Cover Company Replacement Claim per customer per item, except we may impose further limitations if we reasonably believe that an individual is misusing the LiLLE Cover Company Replacement Program.
Upon review and validation of a LiLLE Cover Company Replacement Claim, a member of our Customer Service Team will, in LiLLE Cover Company’s sole discretion, send one item of similar or comparable value to the original item purchased to the address associated with your account, provide a gift card of comparable value to the original item purchased or issue a refund of the purchase price of the original item.
LiLLE Cover Company replacement items will only be mailed to the country to which the original item(s) was shipped. Allow 7-10 business days for delivery.
LiLLE Cover Company Replacement Claims generated by script, macro or other automated means or by any means which subvert the claim process are void.
Items provided as part of any LiLLE Cover Company Replacement Program offer are not to be offered for resale.
Except where such limitations are not permissible under applicable law, the Released Parties (as defined below) are not responsible for lost, late, incomplete, damaged, delayed, inaccurate, stolen, misdirected, undelivered, or garbled LiLLE Cover Company Replacement claims, emails, codes or mail; or for errors or difficulties of any kind whether human, mechanical, electronic, computer, network, typographical, printing or otherwise relating to or in connection with a LiLLE Cover Company Replacement Program offer, including, without limitation, errors or difficulties which may occur in connection with the administration of any LiLLE Cover Company Replacement Program offer, the processing of LiLLE Cover Company Replacement Claims, or in any LiLLE Cover Company Replacement Program offer offer-related materials.
LiLLE Cover Company reserves the right to cancel any of our LiLLE Cover Company Replacement Programs and related offers at any time. Except where such limitations are not permissible under applicable law, LiLLE Cover Company, affiliates, subsidiaries, and advertising and promotion agencies and all of their respective officers, directors, employees, representatives and agents (collectively, “Released Parties”) will have no liability whatsoever for, and shall be held harmless against, any liability, for any injuries, losses or damages of any kind directly or indirectly, from participation in any LiLLE Cover Company Replacement Program offer.